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Benefits:

Competitive salary
Flexible schedule
Opportunity for advancement

Are you looking for us? Do you love working with kids? If yes……

Sales and Service Associates, with an unforgettable personality, a forever smile, and a passion to serve our guests are the focal point to building our brand and providing best in class customer service to our guests. We welcome unique personalities, just as our swim curriculum is founded on guided play! We want to attract candidates that like to smile, laugh often, work with kids, and have FUN. This role interacts directly with our customers on a daily basis.

WHAT IS EXPECTED OF A FRONT DESK ASSOCIATE AT GOLDFISH SWIM SCHOOL?

You must be excited to work in a fun, fast-paced environment to make every interaction a positive unforgettable experience for our guests. With our unique, high-standard developmental programs you will master the art of guest experience and can grow professionally into an exciting career.

CUSTOMER FOCUS:
- Consistently to provide exceptional guest service and enthusiastically create an unforgettable experience through personal interactions with our guests.
GOLDFISH BRAND AMBASSADOR and PRODUCT KNOWLEDGE:
- Become knowledgeable of the Goldfish Swim School Brand and able to persuade and influence action from the customers by understanding their needs and articulating product benefits.
RESPONSIBILITY FOR BUSINESS RESULTS:
- Contribute to the success of the store by driving specific business metrics
FRIENDSHIP and COLLABORATION:
- Build friendships based on collaboration, integrity, compassion, and trust to create a great place to work that is reflected by the exceptional guest service.
INITIATIVE and JUDGEMENT:
- Participate and/or initiate special duties and projects to enhance operational efficiency and improve the guests’ experience.

WHAT MAKES YOU PERFECT FOR THIS POSITION?

• Must be at least 18 years of age with authorization to work in the U.S.

• Must have the ability to move swiftly throughout crowded facility during peak hours

• Must have the capability to positively engage customer at a high-volume store with a diverse customer base

• Available to work a flexible schedule that meets the needs of the business including mornings, evenings, weekends, and call-in shifts (if permitted)

• No retail experience is required, is preferred.

Compensation: $16.00 - $18.25 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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Why Dive In With Goldfish?

Paid Training

We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.

Flexible Schedules

Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!

All Are Welcome

At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.

Make Waves...In Your Community

Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!

Make Waves...In Your Career

Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!

High Fives & Tropical Vibes!

We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!

Going for Gold!

We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.

Grow with Goldfish

There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!